• 🚚 Fast & safe delivery: The assembly and shipping process begins immediately after receipt of payment. We ship our bikes in large boxes via a freight forwarder with the front wheel installed to make the process as easy as possible for you. The delivery will be notified in coordination with you.
  
• 🏆 TOP service even after the purchase: Our team of experts is always available to give you advice and assistance on everything related to your bike.

🔧 Free premium assembly service: Your bike is delivered 98% pre-assembled & adjusted by our certified mechanics . All you have to do is screw on the pedals and align + fasten the handlebars.

🔄 Easy returns: We hope you are completely satisfied with your purchase. If something does not meet your expectations, you can easily return the goods to us within 30 days. You can find further details HERE.

Do you need help?
Our customer service is ready to help you with advice and support. You can contact us at any time by phone or via our contact form .

Telephone hours
Mon – Fri: 10.00 am – 1.30 pm and 2.30 pm – 6.00 pm
Sat: 10.00 a.m. – 2.00 p.m.
+49 (0)2961-9148869